Shipping & Store Policies
How much is shipping? We offer free economy shipping for domestic orders over $50. Upgrade to Priority on orders over $50 for just $2.95!
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Economy |
Priority |
Express |
|
0 - $9.99 |
$1.50 |
$4.60 |
$12.00 |
|
$10.00 - $24.99 |
$2.50 |
$5.60 |
$15.00 |
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$25.00 - $49.99 |
$3.50 |
$6.00 |
$18.00 |
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$50.00 - $74.99 |
FREE |
$3.95 |
$21.00 |
|
$75.00 - $174.99 |
FREE |
$3.95 |
$24.00 |
|
$175.00 + |
FREE |
$3.95 |
$27.00 |
Ecomony shipping is either USPS Parcel Post of USPS 1st Class, depending on weight. Shipping time for Parcel Post is anywhere from 3-9 *business* days. If you need your order sooner please choose Priority, shipping times are 2-3 business days.
What forms of payment do you accept?Visa, Mastercard, American Express, Discover and PayPal
How soon will I receive my order?Most orders ship within 1-2 business days. Shipping times cary depending on the method chosen at checkout. Most orders arrive within 2-7 days. **Orders paid for with paypal eChecks are shipped when the eCheck clears, which is 7-10 business days**
A note about my inventory:
I run my store on an in-stock basis only. Ocassionaly my cart will oversell an item (especially if there is only 1 left of a particular item). If this occurs, I will have the item shipped directly to you from the supplier. Shipping may take a few extra days and you will be notified of this. If there is an item you don't see here or a size is sold out please let me know and I will do my best to get it for you. Thank you!
Will I be able to track my order?Yes. You can check on the status of your order at anytime by logging into your account. Use the link 'Order Tracking' on our website.
Do you accept returns?We will gladly accept return of unwashed/ unused diapers within 30 days. Please note:
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If free shipping was received and the returned items bring your order below the free shipping minimum, actual shipping charges for the original order will be subtracted from your refund or store credit.
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If you would like a refund to your credit card or paypal account, a 10% re-stocking fee will be assessed. No restocking fee is assessed if store credit is chosen.
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Used diapers can be returned as long as they have been washed according to manufacturers instructions less shipping and a 40% restocking fee. No returns of any kind after 30 days.
What shipping carriers do you use?I ship the majority of orders via USPS Parcel and Priority. I live one block from the Post Office and orders arrive very quickly this way. I occasionally ship UPS. I am willing to use different carriers upon request.
Is Express Shipping available?Yes, Express shipping is available. Please see the chart above for pricing.
Do you accept international orders?We ship worldwide! When you check out via the website you will not be charged shipping if you are outside the US. Once your order is received shipping charges will be assessed based on your location and you will be invoiced for the extra amount through Paypal. Shipping is based on weight. We ship via USPS Global Priority Mail and Express Mail. I do not ship via International 1st class as it is not as reliable. Shipping insurance is included for Global Express and Priority Mail at no additional charge and you will recieve your package in 4-6 days. If you have questions about international shipping rates or would like an estimate please email sales@bananapeelsdiapers.com.
Is your website secure to order from?Yes, we use a 128-bit Secured Socket Layer (SSL) technology to ensure the security of your on-line purchase.
What is your Privacy Policy?We respect your privacy, and take great care to safeguard information in our possession. We do not share your information with any third parties.
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